Being assertive has many advantages and can change the life of the person who knows how, especially in the way they communicate. Most people think that communication is just the exchange of words. That is true. But if it is also lacking in effectiveness, then you probably won’t be heard or understood. This may be […]
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It is not your product or your place that brings back customers but the way you treat them. Customer service plays a major role in any industry. It is what keeps your customers coming back for more. It is what makes people talk about your business in a positive light. It is what makes people
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Discover a new and empowered you when you train in being assertive. Tired of your current situation? Wishing your ideas could be heard and recognised? Want the world to know you exist? Are you afraid to try new things? Want to change your life for the better? It could happen to you if you join
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Minute-taking is a skill that involves many techniques in order to be efficient, accurate and reliable during meetings. As an administrative assistant, your tasks include taking minutes during meetings. Are you equipped to handle such a task? Are you confident in your abilities? Do you know what to record? If you are unsure and
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Being assertive gives you the opportunity to be heard and appreciated by others. Have you ever experience trying to speak or get a point across but nobody cared? Did you end up not saying anything? Maybe you lack assertiveness? Maybe you need to join PDtraining’s Assertiveness and Self-confidence Training Course in Hong Kong? Maybe it’s
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Being assertive is showing or having the quality of being self-assured and confident without being aggressive. This is a very crucial skill that can help you in getting your point across and expressing yourself to others. Of course, if you’re not skilled at being assertive, it can come across differently to others and it
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Being assertive means having the quality of being self-assured and confident in getting a point across without being too aggressive. How many times have you wanted your employees to get the job done within the prescribed deadline? Have you wanted your thoughts and ideas to be heard by your co-employees? Have you ever felt as
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Minute-taking is so critical to a business that everyone should be taking minutes. Traditionally, we always thought that minute taking during a meeting was the work of a secretary. It is but, quite frankly, not limited to. Besides, more heads are better than one. That is why PD Training in Hong Kong is offering a
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Time management is a very important aspect of being efficient at work. It can make everything easier for you and it can even open up more time for you to use. If you’re seriously considering learning about time management, you should join the time management training course from PD Training in Hong Kong. We always
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Answering the telephone in a professional manner is important in order to make a good impression for your company. Often times, we answer the telephone without any concern on how we answer, how we sound or how we treat the person on the other line. If you are determined to make a good impression on
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